When you experience a data loss restore data with Shield Backup Win + Mac. Nexetic Support can assist with the restore process.
If for some reason all data can’t be restored with Shield Backup, for example important files are not selected to backup set, Nexetic Support submits a data recovery request to Ibas Ontrack.
Ontrack’s automated workflow is set in motion, making the service effortless for you. The ODCP leverages our global infrastructure – 22 labs worldwide – so wherever you need data recovery, Ontrack is there.